FAQ
about Viewing the Webcast
1. What software
do I need to view the webcast?
To view the webcast, you will need the QuickTime 6 plugin, which
may be downloaded at http://www.apple.com/quicktime/download.
Be sure to choose the appropriate version for your operating system.
You do not need a particular
browser to view the webcast; however, it is highly recommended
that you have the latest version of whatever browser you choose.
2. What if I need assistance
downloading QuickTime?
We recommend that you confirm you have QuickTime 6.0 or download
QuickTime 6.0 at least several hours before the Webcast.
Basic downloading instructions:
- Go to http://www.apple.com/quicktime/download
- Click Yes for Security
Warning
- Click mouse on button
next to the operating system on your machine (e.g., Windows
98/XP)
- Click on DOWNLOAD
- During installation
you will be prompted to approve a variety of actions; choose
NEXT or OK whenever these options appear
- During installation
you will be asked to read and AGREE with the license terms.
- After installation test
QuickTime by loading the Sample Movie:
- Pull down File menu
- Select Open Movie
in New Player
- Click on Sample.mov
After installation, test QuickTime by going to the Apple movie
trailers site at http://www.apple.com/trailers
and viewing a trailer. This will test both Quicktime installation
and capability to view streaming video. Apple offers a detailed
FAQ on QuickTime at http://www.apple.com/quicktime/products/qt/faq.html
If you have problems installing
QuickTime, you may call the Bryn Mawr College User Services Help
Desk at 610/526-7440. Our staff will be happy to advise
you on the process.
Please note, however, that when downloading difficulties occur
the reasons are sometimes related to specific computers’
configuration; more likely, however, these are due to restrictions
imposed by your Internet Service Provider or network administrator.
In such cases, our ability to help will be extremely limited.
We strongly recommend that you contact your workplace or service
provider’s technical support staff first. Note that some
corporate networks maintain firewalls that prevent viewing or
utilizing certain content.
3. Do I need a
special internet connection?
No. A high-speed connection will see a better quality picture.
A 56k connection speed is adequate, but a DSL or Cable connection
will provide a better experience. We've done everything we can
to try to allow for lower bandwidth connections to have a good
experience.
4. Will I be able
to test whether or not I can view the webcast before it actually
starts?
Yes. If you go to the main webcast page (http://www.brynmawr.edu/classicsforum/webcast.shtml),
we will be streaming live for several hours before the event begins.
If you have difficulties seeing anything, check your browser and
plugin.
5. How do I ask
a question during the webcast?
Click on the Submit Question button and a window will pop up that
allows you to enter your question. Type in your question and then
hit the submit button. A person in the webcast room will receive
your question and ask the presenter. Depending on how many questions
are submitted, your question may not be asked during the webcast
itself.
6. What should
I do if the webcast "freezes"?
Try reloading the page or quitting and then restarting your browser.
You may also try opening the webcast in QuickTime. To do this,
open the QuickTime program and select
Though we don't expect
any technical difficulties, unexpected problems may arise, such
as unusually high internet traffic, that might slow down the broadcast
or otherwise disrupt the broadcast. The broadcast will be available
to view online (though not live) at a later date should you wish
to view it or experience problems during the live broadcast.
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