Whether you know it or not, as a member of the Bryn Mawr College community, you are already a part of Conflict Management Services. As you work to uphold the standards and practices of the Honor Code, you become an active participant in conflict and conflict management. These skills, though they can seem like common sense, are best developed and maintained through consistent use and practice. You can do this as an individual student, or you can become involved with CMS to further develop your skills.
There are several ways to increase your involvement in Conflict Management Services. As a student, you can apply to become a Hall Adviser or Customs Person. These applications are available from Residential Life and the Dean's Office in the Spring. HAs and Customs People are often the "first responders" to conflict in the residence halls. As a Customs Person or HA, you will be trained in basic conflict resolution skills in the fall, prior to the start of classes. Hall Advisers receive a yearly stipend for their work. Customs People work on a volunteer basis.
You can also apply to be a Conflict Coach. These applications are also available in the Fall and Spring semesters from the Office of Residential Life. All members of the undergraduate community are encouraged to become Conflict Coaches, including first-year and senior students. Conflict Coaches attend training sessions throughout the academic year. Coaches are student volunteers.
There are many benefits from training and practicing conflict resolution skills. These are life skills that will translate into every chosen profession, as well as to your personal relationships. Many employers look favorably on job candidates with such skill sets on their resumes. Training as an HA, Customs Person, or Conflict Coach will provide you with internal resources that will serve you throughout your lifetime.

"I didn't think mediation would help, but it did."
"The dialogue itself was very well-run and helpful. I only wish it would have happened much sooner."
"Although my problem with my roommates is something larger than I believe any sort of mediation could fully fix or help - the mediation session was very helpful in being able to fully express my emotions in a neutral, non threatening setting. My mediators were kind, patient and helped us realize the different points of view within our argument. I would definitely recommend mediation; even though it seems as if it wont help; even if it doesn't fully fix a situation - it's important to have a resource on campus that can offer neutrality and order. Overall I was very impressed with my peer mediators."