Information Services is excited to introduce the SelfService component of our current support program, an addition which will help us to better serve the needs of the Bryn Mawr College Community.  The new system will allow you to take a more active role in making sure that your technology problems will be solved in an effectual and timely manner.  Now, you will be able to:

• View Known Problems
• Log a New Incident
• View Logged Incidents

While you will still be able to contact the Help Desk by phone or email, we encourage you to try out the new SelfService feature by going to https://support.brynmawr.edu/sw/selfservice/ and logging in to report a problem.  Of course, you can still submit your request by calling the Help Desk at 610-526-7440 or sending an email to help@brynmawr.edu, and later log in to SelfService to check on the status of your request. 

For more information about this service, click here.