Mobile Device Support

Below, please find information on the level of support Information Services can provide for different mobile devices and e-readers. If you have any questions, please contact the Bryn Mawr College Help Desk at x7440, or email us at help@brynmawr.edu.

 

 

WiFi:
eduroam

BMC Email
BMC Contacts
BMC
Calendars
iOS (iPhone, iPad, iPod Touch)
Yes
Yes
Yes
Some
Some
Windows Mobile (phone, tablet)
Yes
Yes
Yes
Some
Some
Android
Yes
Yes
Yes
Some
Some
Other Mobile Devices

Varies

Varies
Varies
Varies
Varies
Nook
Yes
No
--
--
--
Kindle
Yes
No
--
--
--
Other E-Readers
Varies
Varies
--
--
--

 

iOS (iPhone, iPad, iPod Touch): Information Services can help you connect your iOS device (iPhone, iPod Touch, iPad) to Bryn Mawr College's secure wireless network and sync your device to the College's Communication Center.

Windows Mobile (phone, tablet): Information Services can help you get your device connected to the College’s secure wireless network (eduroam) and sync your device to the College's Communication Center.

Android: Information Services can help you connect to Bryn Mawr College's secure wireless network (eduroam) and can also help you sync your device to the College's Communication Center.

Blackberry: These are not supported devices. Information Services can offer advice for connecting to the College's secure wireless network (eduroam), but can provide only generic instructions for wireless and IMAP (to sync your Bryn Mawr College email).

Other cellular devices (Nokia smartphones, etc.): These devices are not supported.  Some devices may have the ability to connect to eduroam wireless and synchronize (per Zimbra).  Others may not be able to sync and may be limited to email access or unable to access Bryn Mawr systems. 

Nook: Most of these devices can browse to the Network Registration page for BrynMawrGuest wireless but not authenticate on eduroam.

Kindle: Most of these devices are able to connect to BrynMawrGuest and register on the Guest network. However, they are not able to authenticate on eduroam, so Guest wireless is required.

Notes:

  • We may refer you to your cellular provider (AT&T, Verizon, etc.) for some types of questions.
  • Please keep in mind that mobile technology changes more frequently than computer technology; you should expect to replace these devices approximately every 2 years.
  • Please note that in all cases, support is limited to connecting to Bryn Mawr Communication Center (email, calendar, etc) and wireless networks (as applicable).  For some devices (as above) we are able to answer some questions on device usage and provide advice.  We are not responsible for third party applications, hardware issues, or any desktop-based sync applications. 
  • Make sure your device is running the latest version of all firmware, and note that we cannot guarantee these services for all firmware versions.
  • All devices need a data connection to sync to Bryn Mawr services. This can be either a cellular data package or utilizing an internal wi-fi card, if present. We do not support wired connections on any device to sync to the College’s Communication Center. Please note that using a cellular data connection can be very data intensive, and an unlimited data plan is highly suggested.
  • Some options above may be unavailable or support may be limited If you are syncing your device to another service or server via an "Exchange" setup.