Frequently Asked Questions
What's a OneCard?
OneCard is official identification card for the Bryn Mawr College. OneCard uses innovative technology to provide easy and convenient access to Bryn Mawr College resources. OneCard is the only card you need for: building access; library services; meal plan authorization; and photo identification.
How do I get a OneCard?
OneCard’s are issued to all active members of the Bryn Mawr College community including students, staff, and faculty. After you are activated in the College’s system by either the registrar or human resources, all you need to do is stop by the OneCard Office located in the Ward Building, Monday through Friday, between 8am and 5pm.
Is there a special way to care for my OneCard?
Yes. Your card is valuable. It’s important that you take proper care of it. To prevent damage, always keep it protected. Do not mark, bend, punch holes in, scratch the magnetic or junk strips, tamper with the barcode or adhere stickers to your card.
Can I punch a hole in my OneCard and carry it on my keychain?
No, when a hole is punched through the laminated seal on the OneCard, your card becomes more susceptible to damage. Your card may become unusable in the card readers and access control readers throughout campus.
How does building access work?
Our access system requires an activated OneCard. When you receive your record, any access level you have been granted, will become activated in approximately 20 minutes. Your OneCard is equipped with a proximity device. To open an access door, simply wave your card in front of a reader located at the door. You will hear a “click” and will be able to open the door. After 5 seconds, the will relock. Exiting a building is not controlled nor affected by the access system. The system has a back-up memory and power supply in each building where card access control is used. In the event of a power outage, the back-up system will allow the access to continue operating at full capacity.
Which buildings have access control systems?
Dorms, libraries, Cambrian Row, the Multi-Cultural Center, the Pembroke Dance Studio, Dalton Hall, Schwartz Gym and the Lusty Cup are equipped with access control.
Who decides who gets access and when?
Dorm access is determined by Residential Life in conjunction with Res Council and the residents of the dorms. Currently, students have access to their assigned dorm 24/7. Access to other dorms is currently granted Monday through Thursday, 8am to midnight, Friday, Saturday and Sunday, 8am to 2am. All other areas equipped with access control are assigned an authorizing individual who can grant access. If you are unsure who the authorizing individual for a space is and you feel you need access privileges, please contact the OneCard Office.
Will we still need a key for my dorm room or office?
Yes, individual rooms will still require a key.
How do I access a dining hall in a dorm?
Dorms with dining halls have public access areas that allow community members to enter the dining halls during the hours that the dining halls are open for meals.
Is there a fee for my OneCard?
Your first OneCard will be issued at no cost. The card replacement fee is $15 for the first card, $25 for the second card and $40 for every card thereafter. The College is not responsible for any loss or expense resulting from the loss, theft or misuse of your OneCard.
What happens if my OneCard is lost, stolen or misplaced?
Lost, stolen or misplaced cards must be reported to the OneCard office at 610 526-7930. If the loss occurs after business hours or on weekends, report the loss to Public Safety at 610 526-7911. When the loss is reported, your Bryn Mawr Express Account and meal plan authorization are placed on hold. The access control granted with your OneCard will be suspended. All functions will be restored when you obtain your new OneCard. If you had funds on your Junction Account, they will not be replenished.
Can someone else use my OneCard?
For your security, you are the only person authorized to use your OneCard. Cards presented by anyone other than the person pictured on the card will be confiscated and returned to the OneCard office. If you wish to purchase something for someone else, you must be present at the time of purchase.
Who do I contact if my card is not working?
If the problem with your card, contact the OneCard Office at x7930 during regular business hours of 8:00am-5:00pm, Monday through Friday. If an access problem occurs during non-business hours, contact Public Safety at x7911. If a meal plan card problem occurs during non-business hours, be sure that the dining hall manager is aware of the problem. It will be resolved as soon as the OneCard Office opens.
What happens if I prop open an access door?
A loud local alarm will go off and an alarm will be sent to Public Safety.
What if we have a party or need to door propped open for some other reason, like moving in?
Public Safety has the authority to turn off prop alarms. Arrangements need to be made directly with Public Safety.
How do I use my OneCard in the dining halls?
For residential students, your OneCard is encoded with your meal plan information. A checker will use a card reader to verify your meal plan. If you are not on a meal plan, you can pay for meals using Bryn Mawr Express, one of the two pre-paid accounts you can utilize with your OneCard.
What is a Bryn Mawr Express Account?
Bryn Mawr Express is a pre-paid declining balance account accessed with your OneCard. It works like a debit card. You deposit funds into your Bryn Mawr Express Account, and when you make a purchase, the College’s network records each transaction. You can check your Bryn Express Account balance at any of the registers located in Uncommon Grounds, by visiting the OneCard Office located in the Ward Building or by looking at your most recent receipt.
Where can I use Bryn Mawr Express?
Your Bryn Mawr Express is accepted at all dining halls, Uncommon Grounds, the Lusty Cup, Copy Center, OneCard Office, Post Office, Public Safety, Wyndham and the Bookstores at Bryn Mawr and Haverford.
How do I make deposits to Express?
You can make deposits to your Bryn Mawr Express account by filling out a deposit form and submitting it to the OneCard Office located in the Ward Building. You may also make a deposit over the phone by calling 610-526-790. Cash, check and credit cards are acceptable methods for depositing funds to your Bryn Mawr. A Bryn Mawr student who would like to transfer student credit funds to their Express Account must visit the Student Bursar at the Comptroller’s Office in Cartref for authorization.
What happens to the balance on my Express Account at the end of each semester?
Your account balance will carry over from year to year, or until your permanent departure from Bryn Mawr College. Should you withdraw or resign from Bryn Mawr, any unused balance of $25 or more will be refunded to you provided you notify the OneCard Office in writing, within thirty days. Any unclaimed balance will become property of the College. An account that remains inactive for more than one year may be closed at the discretion of the OneCard Office.
Can I use my OneCard in the soda machines on campus?
Beginning Fall semester 2006, the OneCard Office rolled out a new pre-paid account called Bryn Mawr Junction. This account is accepted as a form of tender in all the Pepsi machines throughout the campus and in the snack machines located in Dalton Hall.
What exactly is Bryn Mawr Junction?
Bryn Mawr Junction is a second declining prepaid service account accessed you’re your OneCard. The Bryn Mawr Junction Account resembles a gift card to which funds can be added.
How do I make deposits to Bryn Mawr Junction?
You can add value to your Bryn Mawr Junction Account by using the new 1080 CCL machines located in the Campus Center (bottom floor next to the ATM machine) and Canaday Library (located in the Lusty Cup). Please Note: Customers may have a maximum balance of $25 in their Bryn Mawr Junction Account.
How are Bryn Mawr Express and Bryn Mawr Junction different?
Services owned and operated by the College (e.g., dining services, bookshop, copy center, etc.) are managed and tracked by the OneCard office. Transactions complete through these services use the Bryn Mawr Express account. Contractual services partnered (e.g., vending) with Bryn Mawr College are not tracked by the College. Therefore a second account, Bryn Mawr Junction, is needed to offer these services. If you loss or misplace your card, your Express account balance can be verified by the OneCard accounting system and transferred to your new OneCard. Junction account balances cannot be verified without physically having your OneCard. If you loss or misplace your OneCard, your Junction account balance cannot be transferred to a new card.
