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News, Updates, and Information on Computing, Library, and other LITS Resources and Services
Updated: 3 hours 8 min ago

Moodle maintenance 9:30-10:30 am 8/15

August 14, 2019 - 9:31pm
Moodle will be down briefly between 9:30 and 10:30am on Thursday Aug 15 for maintenance work.

Issues Printing to Canons (August 14th)

August 14, 2019 - 10:18am
Beginning this morning, community members may be shown a driver error when attempting to print to Canon printers. We are looking into what may have caused the issue, but in the meantime you can start printing again by unistalling and reinstalling the printer queues. For help or with any questions, please contact the Help Desk […]

Reminder: Routine System Maintenance Thursday 6pm – Midnight

August 14, 2019 - 8:00am
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: Please contact the Help Desk with questions,, 610-526-7440, or

VPN Maintenance: Unavailable 8/26, 11am – 1pm

August 13, 2019 - 10:44am
From 11am – 1pm on August 26th, LITS will be performing some necessary maintenance on the VPN. During that time, and the Pulse Secure client will be unavailable. Contact the Help Desk with questions: or 610-516-7440.

Back-to-School Ed Tech Support

August 8, 2019 - 2:55pm
Need help with Moodle or other teaching technologies? Educational Technology Services is holding special drop-in office hours: Monday, Aug 26, 9am-noon in Canaday 315 Tuesday, Aug 27, 11am-1:15pm in the Campus Center. Wednesday 9-noon, new faculty, only by appointment — sign up with Sabree Barnes. Can’t make these times or can’t wait? Set up an […]

Issues logging into Tripod

August 5, 2019 - 2:41pm
Some patrons have reported problems logging into Tripod today. This is related to a recent upgrade of our library software, and clearing your browser cache will resolve the issue. If you are still having trouble or need further assistance, please contact the Help Desk.

BIONIC Unavailable 8/17 8am-noon

August 5, 2019 - 12:02pm
PeopleSoft will be unavailable on Saturday, August 17th from 8:00 a.m. until noon. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS will be performing necessary maintenance during this time. Please contact the Help Desk, 610-526-7440 or with any questions.

2019 Adobe software is available now, but the way you access it has changed

August 2, 2019 - 3:49pm
LITS is pleased to announce that 2019 Adobe software (Photoshop, Acrobat, etc.) is now available to the Bryn Mawr College community. Adobe has changed the way that they are licensing their products, which has impacted how LITS deploys the software and how community members access it. Faculty and staff: You will receive an email from […]

eduroam Wireless Network: Accept New Security Certificate

August 1, 2019 - 11:53am
LITS has replaced the security certificate for the College’s eduroam wireless network. The next time you connect to eduroam, you should be prompted to accept the new certificate. If you are not prompted, disconnect from eduroam and reconnect. If that still doesn’t work, you may need to tell your device to “forget” the eduroam network […]

Software Center on Macs: Unavailable 8/1

July 30, 2019 - 3:15pm
Software Center on College-owned Macs will be unavailable for part of the day on Thursday, August 1. Faculty and staff will be unable to install College-provided software on Macs during this time. LITS will be performing a necessary upgrade to our software distribution tools. We will update this post when work is complete. Contact the […]

Lab Computer Replacement Schedule

July 29, 2019 - 12:22pm
LITS will be reimaging and replacing computers in labs and classrooms across campus from August 5 – August 16. Our tentative schedule for labs is below, though some dates may need to shift slightly if we encounter problems or if the process runs more quickly than anticipated. Replace/Reimage Building Group Date Replace Canaday Athena 5-Aug […]

Moodle Will Join Duo-Protected (MFA) Services by August 26, 2019

July 25, 2019 - 4:33pm
By August 26th, Moodle will begin prompting community members who have enrolled in Duo for a second authentication factor when logging in. The College has been moving many systems, particularly those holding sensitive data, to Duo multi-factor authentication to better protect that data. The addition of Moodle to our list of protected online services is […] is Upgrading to LinkedIn Learning on 8/5

July 24, 2019 - 2:21pm
LITS is excited to announce that we will be upgrading one of our online learning resources,, to LinkedIn Learning on August 5. This resource will be unavailable throughout the day as we complete this work. After the upgrade is complete, you’ll receive an email to activate your LinkedIn Learning account. (If you don’t have […]

August 1 is SUMMER File Action Day

July 22, 2019 - 2:10pm
Summer is here and it’s time for another File Action Day! Unlike Delete and Shreddy, data security is NOT ridiculous, and as a member of the BMC Community you need to be familiar with the Data Handling Policy which may be found here:    August 1 is SUMMER File Action Day. Please take some […]

Problems with Access to Some TriCo Library Systems

July 19, 2019 - 9:34am
A number of TriCo systems that are hosted at Bryn Mawr are offline. This includes tryptich, triarte, and the archives and manuscripts link from Tripod. LITS is actively working with the vendor to resolve the issue. Contact the Help Desk with questions: or 610-526-7440.

Network Connectivity Problems in Taylor; Brief Outage Required

July 17, 2019 - 10:56am
Community members in Taylor are reporting significant network connectivity issues this morning. LITS will need to re-start network equipment in the building as soon as possible; for a short time you will not be able to connect to the network in Taylor. Phone network equipment may need to be re-started in Taylor as well – […]

BIONIC: Clear Browser History; Software Upgrade Completed

July 15, 2019 - 9:13am
The PeopleTools upgrade has been completed. Please clear your browser history and caches completely. If you have any trouble doing this, the Help Desk will be happy to walk you through the process. Report any problems to or 610-526-7440.

Build and Host Your Website, Digital Project, or E-Portfolio on Domain of One’s Own!

July 12, 2019 - 3:42pm
LITS is pleased to announce a new service called Domain of One’s Own, which enables current Bryn Mawr College students, faculty, and staff to host websites and web content on their own subdomain (e.g., We’ve been piloting it over the last year in courses and for faculty and student projects and are now ready to extend access to the entire community.   Much […]

Coming this Summer: Changes to Outlook on the Web

July 11, 2019 - 3:22pm
If you use Outlook on the web for your email and calendar (as opposed to the Outlook desktop client) you may have noticed (or tried!) a toggle in the upper right corner of the screen that lets you switch to the “new Outlook”: Beginning on July 22 and running through September, the new Outlook on […]

BIONIC Unavailable 7/13 8am-4pm

July 10, 2019 - 8:00am
PeopleSoft will be unavailable on Saturday, July 13 from 8:00 a.m. until 4:00 p.m. All BIONIC services will be unavailable to both Haverford and Bryn Mawr. LITS has been working for the past 8 months to upgrade the PeopleTools software which is the foundation of our PeopleSoft Campus Solutions and Human Capital Management systems.  This […]