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News, Updates, and Information on Computing, Library, and other LITS Resources and Services
Updated: 3 hours 40 min ago

Warning: New Phishing Scam, 4/7/2020

April 7, 2020 - 2:15pm
Please be aware of a new attempt to gather personal information, including cell phone and credit card numbers, from College community members. Be on the lookout for messages that appear to be coming from a Bryn Mawr Community member, but are coming from a fake email address (usually something like athenaowl.brynmawr.edu@gmail.com). Especially as so many […]

Zoom Now Available for Students, Faculty and Staff

April 6, 2020 - 7:30am
LITS is very pleased to offer Zoom Pro licenses as an additional option for students, faculty and staff hosting online meetings. If you are using Teams or Skype for Business for web-conferencing and it meets your needs, you do not have to switch. We will continue to offer those tools. Zoom has the same basic […]

Beginning May 17 Moodle Will Use Duo for Multi-factor Authentication

April 6, 2020 - 7:00am
After spring semester ends, LITS will be enabling Duo multi-factor authentication for Moodle to help keep your academic data secure. This means that you will be prompted for Duo authentication when logging into Moodle, the same way you are prompted within Webmail, Bionic, and Tripod. We highly recommend adding more devices (other than your cellphone) […]

AVON/Alexander Street video : change your links!

April 3, 2020 - 9:58am
We have been notified by our Library software vendor that they have made a change to the links for AVON/Alexander Street video records. Faculty using links from Tripod in their Moodle courses or other places will need to replace them with new URLs from Tripod because the previous links are now broken. Please contact library@brynmawr.edu […]

Adobe Creative Cloud Available Free for Student Computers (through 5/31)

March 27, 2020 - 9:48am
Adobe has provided temporary at-home access to students so that they can continue to access this software remotely. Please follow these instructions to enable access to Creative Cloud Desktop Apps on your personal device. Contact the Help Desk with questions: help@brynmawr.edu or 610-626-7440.

Partial Outage: Access to Internet from On-Campus and Remote Desktop

March 25, 2020 - 1:29pm
We are currently experiencing a partial Internet outage on campus. This means that community members who are trying to connect to external sites from on campus and via remote desktop may experience issues. LITS is working to resolve the problem is quickly as possible. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Reminder: Routine System Maintenance Thursday 6 pm – midnight

March 25, 2020 - 8:00am
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Remote Technology: Connecting with Students and Colleagues

March 19, 2020 - 2:19pm
One of the most helpful things we can do for each other while teaching, learning, and working remotely is to assess our own and each other’s access to electronic devices and the internet ahead of a class or meeting. LITS has collected a set of questions that we hope will help guide these conversations with […]

Update on library due dates

March 13, 2020 - 3:10pm
At this time the Bryn Mawr College libraries are extending all due dates for library items due this past week and in the next three weeks to May 18th. This includes books, DVDs, and EZBorrow and ILL materials. Due dates for library loaner laptops and multimedia equipment will be extended to April 6th. If need […]

Questions about using Teams for Teaching Online?

March 13, 2020 - 11:24am
LITS has published a detailed document to help faculty use Microsoft Teams for teaching online.  This and other key teaching and learning resources are detailed on this Academic Continuity page. Contact the Help Desk with questions: help@brynmawr.edu.

VPN May Be Intermittently Unavailable as LITS Expands Service

March 13, 2020 - 10:04am
We’re currently experiencing a shortage of VPN licenses that is preventing some people from connecting. Please remember to log out of the VPN when you’re finished using it. Meanwhile we are working as quickly as possible to expand the service. Contact the Help Desk with questions: help@brynmawr.edu

Library & Information Technology Services for COVID-19

March 12, 2020 - 3:13pm
LITS is pleased to offer remote support to Bryn Mawr College community members via email at help@brynmawr.edu or phone at 610-526-7440. This is the best way to reach us always, but especially in the event of diminished staffing levels, campus building closures, and colleagues working remotely. LITS’ Educational Technology Services team is ready to provide ongoing […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

March 11, 2020 - 8:00am
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Academic Continuity during COVID-19

March 6, 2020 - 8:41pm
In an effort to provide academic continuity in the context of COVID-19, colleges and universities around the world have shifted their in-person instruction to online environments. At Bryn Mawr, the knowledge and experience gathered during years of blended instruction have prepared us to deploy proven and efficient teaching strategies that will lead to academic success. We hope […]

Wireless Network May Be Intermittently Unavailable 3/9

March 4, 2020 - 8:00am
Bryn Mawr College community members may experience brief, intermittent problems connecting to the wireless network (eduroam) on Monday, March 9. LITS will be working with our vendor to replace a server during this time. You will be able to use the wireless network throughout the day, but if you disconnect at any point you may […]

Encrypting College-owned Macs 3/16

March 2, 2020 - 4:06pm
Following spring break, LITS will be running a process to encrypt College-owned Mac computers assigned to individual faculty and staff members. Many Macs are already encrypted – this is to clean up any remaining machines that either pre-date our encryption project or were deployed without encryption turned on. The next time you log out of […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

February 26, 2020 - 8:00am
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Network Outage in Wyndham and New Dorm, March 7th – March 11th

February 25, 2020 - 2:58pm
The fiber optic cables providing network and telephone service to New Dorm and Wyndham are damaged and need to be taken out of service for repairs. New Dorm will be without network or telephone service from approximately 8am on Saturday, March 7th until end of day on Wednesday, March 11th. Wyndham will be without network […]

Wireless Network May Be Intermittently Unavailable 3/9

February 24, 2020 - 8:00am
Bryn Mawr College community members may experience brief, intermittent problems connecting to the wireless network (eduroam) on Monday, March 9. LITS will be working with our vendor to replace a server during this time. You will be able to use the wireless network throughout the day, but if you disconnect at any point you may […]

Reminder: Routine System Maintenance Thursday 6 pm – midnight

February 12, 2020 - 8:00am
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

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