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News, Updates, and Information on Computing, Library, and other LITS Resources and Services
Updated: 3 hours 27 min ago

Account Closures for Graduating Students

April 19, 2021 - 9:27am
As the end of the spring semester approaches, please be aware of the following information about account closures for graduating students: http://techdocs.blogs.brynmawr.edu/4833 Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

WordPress Upgrade Tonight (4/15), 7-8pm

April 15, 2021 - 2:01pm
This evening, LITS will be performing a necessary WordPress upgrade between 7pm and 8pm. During that time, community members may experience a brief service interruption. Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

BMC Libraries Summer Plans

April 13, 2021 - 2:58pm
emailed to service-updates@brynmawr.edu on 4/13/21: Dear BMC Students, Faculty, and Staff,  We are beginning to prepare the libraries for expanded summer access and for the gradual return to regular library services ahead of fall semester. I’m writing to share the schedule for this transition with key steps we anticipate in reopening of library spaces and […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

April 13, 2021 - 8:00am
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Share Name Pronunciations in Moodle!

April 7, 2021 - 12:40pm
We’ve added NameCoach to Moodle! NameCoach has developed a suite of tools that enable people to record the pronunciation of their name and share that recording with others. Anyone can use NameCoach’s free Personal Name Badge to create name recordings they can attach to their email signatures, online biographies, etc. This new Moodle integration brings […]

File Action Day: Spring 2021

April 5, 2021 - 1:53pm
Shreddy is back to help you start the New Year right and to remind you about data security. Is a cartoon ball of shredded paper ridiculous? Yes! But, data security is NOT ridiculous, and as a member of the BMC Community you need to be familiar with the Data Handling Policy which may be found […]

New Phishing Attempt, April 2021

April 1, 2021 - 10:13am
The Internal Revenue Service is warning all educational institutions of an ongoing IRS impersonation scam targeting faculty, staff, and students. The scam email displays the IRS logo and uses various subject lines with phrases like “Tax Refund Payment” or “Recalculation of your tax refund payment“. Do not click links, download files, or respond in any […]

New Phishing Attempt, March 2021

March 26, 2021 - 8:33am
Please be aware of recent messages that appear to be soliciting faculty evaluations via Microsoft Sharepoint and contain a link to a file. The email body may also include names of Bryn Mawr College community members. This is a scam. Do not click links, download files, or respond in any way. Delete the message or […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

March 24, 2021 - 8:00am
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

ASR Captioning Now Available in Zoom

March 17, 2021 - 8:17am
Zoom has added English-language ASR (automatic speech recognition) captioning to Zoom. Currently the meeting or webinar host must use the Captioning/Live Transcript feature to turn on ASR captions for all participants during a meeting. In future updates, Zoom plans to enable participants to turn Live Transcript on and off for themselves and to support additional […]

WordPress Upgrade Tonight (3/11), 6-7pm

March 11, 2021 - 3:47pm
This evening, LITS will be performing a necessary WordPress upgrade between 6pm and 7pm. During that time, community members may experience a brief service interruption. Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.

Email Messaging from LITS Help Desk (Ticketing System) Unavailable

March 10, 2021 - 9:44am
LITS is currently unable to send email messages out to community members via our ticketing system. This means that if you contacted the Help Desk, your message was received, a ticket was created, and it was assigned to a member of our team as usual, but as they worked on the ticket and sent you […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

March 10, 2021 - 8:00am
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

Email Messaging from Moodle, BIONIC, and Voicemail Unavailable

March 9, 2021 - 6:10pm
The following services are currently unavailable: QuickMail messages and email notifications from Moodle (i.e., emails about Announcement or forum posts, or Assignment submissions) Emailing your class roster from BIONIC Email notifications from the voicemail system All three problems are caused by an underlying server issue. We are working to resolve this as quickly as possible, […]

Listservs (email lists) Unavailable

March 8, 2021 - 7:38pm
Listservs (email lists) are currently unavailable. LITS is investigating the issue and we will post more information as we have it. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Moodle-Zoom-Panopto Integration Fix on 3/15/21

March 8, 2021 - 1:18pm
LITS has developed a fix for the bug that is causing cloud recordings of Zoom Meetings scheduled through the Zoom activity in a Moodle course to upload into the host’s personal Meeting Recordings folder in Panopto, rather than to the Panopto folder for the course. We will apply this fix on moodle.brynmawr.edu on Monday, March […]

Freeing Up Zoom Cloud Storage Starting Monday March 8: Your Help Needed

March 4, 2021 - 2:05pm
Our College Zoom account is nearing our shared storage limit, and LITS will need to begin deleting old Zoom Cloud recordings to make way for new ones. As a reminder: All Zoom Meetings recorded to the cloud are automatically uploaded to Panopto for longer-term storage and access. See Zoom-Panopto Integration for details and info on […]

Intermittent Problems Connecting to Bryn Mawr Services

March 3, 2021 - 9:35am
A current Verizon issue may be affecting connectivity to some Bryn Mawr College services. We’ve received reports of trouble connecting to the VPN (PulseSecure) as well as email slowness. LITS is investigating details and we will post more information here as we have it. Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.

Reminder: BIONIC Unavailable, Saturday February 27 and Sunday February 28

February 24, 2021 - 11:20am
In order to perform a necessary system upgrade, PeopleSoft will be unavailable from 8am on Saturday, February 27 until 6pm on Sunday, February 28. During this period, all BIONIC services will be unavailable to both Haverford and Bryn Mawr. Thank you for your patience while we perform this critical work. With any questions or concerns, […]

Reminder: Routine System Maintenance Thursday 6pm – midnight

February 24, 2021 - 8:00am
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.

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