Q: How is counseling different from just talking to friends, family, or other people in my life?
A: The counselor is a trained professional who has spent several years learning how to help students explore and find ways to resolve any number of concerns. Things discussed within the counseling relationship are kept confidential, whereas, this is not always the case when talking with friends or family. The counselor will respect your privacy and is bound by ethical standards and legal state statutes. Unless the student is an immediate danger to themselves or others, their conversations with a counselor will remain private. Meet our staff!
Q: Will anyone be told that I have come in for counseling? What if my parents want to talk to you?
A: Student confidentiality is strictly maintained. Each of the counseling services staff is bound by legal and ethical guidelines to protect your privacy. It is your decision whether or not to discuss using the service with family, friends, or college personnel. Should you decide to have your counselor talk with your parent (or former counselor, your dean, etc.) they will do so only after receiving your expressed consent. Should your parent (or anyone) call to speak with your counselor without your expressed consent, our staff will neither confirm nor deny that you are receiving services here.
However, if a student is an immediate danger to themselves or others, the counselor is obliged to seek a higher level of care to safeguard those involved. This may include contacting family members or others to support the student in remaining safe. If such a situation arises, the counselor will make every effort to fully discuss the process with the student before taking any action and will limit any disclosures to what is ethically and legally necessary.
Q: Is seeking counseling a sign of weakness?
A: Recognizing that you have a problem, and taking advantage of resources to resolve it, is a sign of health, not weakness. Counseling can be a powerful tool that helps you understand yourself and your situation better, so that you can become freer and more self-sufficient.
Q: Do Counseling Services cost money?
A: You can see a counselor/psychiatrist up to 10 times (sessions) at no charge. The fee for sessions beyond the 10th is $75.00. Beginning at the 11th session, counseling invoices can be submitted to the your health insurance provider for possible reimbursement. You can view and print invoices for counseling fees on your Medicat Student portal. For students who have United Health Care through BMC, counseling costs are covered 100%. Students only need to complete a United Health Care claim and submit this form to United Health Care. No student is ever denied needed care due to financial hardship. If you have questions or concerns about costs, please talk with your counselor about a fee waiver.
Q: How do I cancel my appointment?
A: In order to avoid a $20 late cancellation fee, students must call the receptionist 24 hours prior to their scheduled appointment.