JOB TITLE: Manager for Procurement and Partnerships
SUPERVISOR: Director of Client Engagement and Planning
Within Library & Information Technology Services (LITS), the Manager for Procurement and Partnerships is responsible for managing major facets of LITS procurement. This position coordinates the review of campus-wide contracts that involve technology and/or data and contributes substantially to business analysis within LITS and in partnerships across campus.
The Manager for Procurement and Partnerships is responsible for optimizing and enhancing LITS’ approach to technology asset management enterprise-wide and plays a leading role in the procurement of College technology services and resources. This position oversees two direct reports who procure computer and multimedia hardware, software, and technology services for the College; supplies and services for LITS; and who provide logistical and administrative support for the department.
The Manager for Procurement and Partnerships works closely with College Counsel, campus partners, and LITS colleagues to provide thorough review of all contracts with a technology and/or data component. This position provides technical and security expertise and risk mitigation and compliance advice in support of contract and procurement decisions.
This position is critical to successful technology procurement and implementation campus-wide. The Manager for Procurement and Partnerships collaborates robustly with LITS colleagues and campus partners to analyze needs, investigate options, and weigh technology affordances, goals, and risks. This work directly informs decision-making and solutions delivery across a broad project and service portfolio, and supports continuous enhancement of LITS services.
- Liaison to College Counsel and for technology- and data-related contracts; coordinates consultation and review by appropriate LITS managers and staff
- Partners with campus faculty and administrative departments to understand requirements, to provide guidance for technology purchases, and to design, implement, and facilitate procurement models that meet individual, departmental, and College needs
- Works with College e-procurement and financial systems and coordinates with vendors and campus partners to ensure efficient and appropriate billing, processing of payments, and accounting for technology assets
- Oversees the regular replacement of all College-owned computers including individual employee, public, and lab computers
- Researches, recommends, and negotiates contract terms for centralized software, hardware and supply budgets
- Manages and ensures compliance with campus-wide software and hardware licensing agreements and contracts
- Develops and maintains LITS departmental framework and timelines for reviewing, managing costs, and maintaining contracts and vendor relationships
- Provides support and professional development as needed to fellow LITS managers who are responsible for procurement across LITS programs and accounts
- Uses LITS ticketing system to track and manage requests, communicate with colleagues and clients, and document work
Risk Mitigation and Compliance
- In partnership with College Counsel and Chief Information Officer, ensures timely review and updates to College documentation, and participates in LITS outreach and education about information security policies and practices
- Develops and maintains knowledge and awareness of information security best practices
- Advises community members and campus offices on risk mitigation practices and business process relevant to data handling and information security and stewardship
- Provides specialized support to LITS colleagues and clients across the College in data handling and information stewardship
- Participates as a key member of the College-wide Information Stewardship Council (ISC), supporting the Chief Information Officer and the ISC Co-Chair in developing timely agenda items and reports for ISC meetings; facilitates ISC working groups and projects in service of prioritized information stewardship initiatives
Leadership and Management
- Performs informal and formal needs analysis and articulates business cases to assist with decision-making and prioritizing
- Manages LITS procurement staff, including purchasing agent and office coordinator
- Participates as core member of the LITS Business Analysis and Solutions Delivery matrix team, and partners with Director of Client Engagement and Planning to develop and socialize frameworks, methods, and services in support of the team’s work campus-wide
- Manages operating and reserve budgets for hardware, software, and centralized LITS supplies and services, including the campus-wide computer replacement and instructional lab budgets
- Develops and maintains a high level of knowledge about services and resources available in LITS and across campus
- Develops and maintains positive professional relationships with colleagues, clients, vendors, and key partners at Bryn Mawr, and colleagues in the Tri-College consortium; advocates for enhancing the experience of community members who study, teach, and work across the Tri-Co
- Partners with campus stakeholders to initiate and shepherd high-impact, cross-divisional projects.
- Manages complex and large-scale LITS projects
SKILLS AND ABILITIES:
- Excellent judgment and ability to describe risks and evolving best practices to inform decision-making by the Chief Information Officer and other key College partners around information security investments
- Ability to manage large-scale projects and programs involving a diverse range of participants and constituencies
- Ability to drive results with direct reports as well as within matrix and project teams, and to balance and prioritize competing work and time commitments
- Outstanding communication skills including the ability to express complex technology concepts in a clear, concise manner, and to persuade and empower audiences
- Excellent attention to detail and follow-through
- Patience, empathy, and a client-centered approach to communication and support
- Ability to communicate, interact, and develop working relationships within a diverse community
- Ability to be independent and self-directed as well as to lead and work collaboratively within a team
MINIMUM EDUCATION AND EXPERIENCE:
Required: Bachelor’s degree and 5 years’ experience working at the intersection of technology and its users; significant demonstrated experience with contract review, vendor negotiation, and procurement; strong understanding of a wide variety of enterprise technologies and services and familiarity with the roles data and security play in technology management; experience preparing for and communicating the impact of changes to clients.
Strongly preferred: Management or supervisory experience; advanced degree or coursework in a relevant field; certification such as PMP or ITIL.
Review of applications will begin immediately and continue until the position is filled.
Interested candidates should send a cover letter, resume and contact information for three professional references through Interfolio: