Summary of Position
The Senior Assistant Director performs a variety of administrative and professional duties in support of the functions and goals of the Office of Financial Aid under the under the direction of the Director of Financial Aid.
Essential Duties and Responsibilities
Stay current on trends, regulations and policies in financial aid, federal, state and institutional and participate in professional development as required.
Collaborate with financial aid staff in the on-going review of policies, procedures, forms, correspondence and application materials.
Exercise professional judgment judiciously in all areas including perform need analysis, review federal tax returns, package students, counsel students and families regarding financial aid policies, handle appeals and work closely with the Controller’s Office.
Participate in various campus committees and workgroups and conduct presentations as assigned.
Transmit, troubleshoot and reconcile Federal Pell, Federal Direct Loan and Alternative Loan Programs.
Maintains awareness of the Enrollment Division’s enrollment goals and collaborates as needed with other offices within the Division.
Perform job assignments utilizing the PeopleSoft system and other available systems and tools.
Perform other duties as needed to meet the goals of the Office of Financial Aid.
- Determines eligibility and awards funds from the College, federal, state and outside grants/scholarships, loan and employment programs for undergraduates.
- Assists prospective students, current student and their families in the application of all forms of financial aid and in understanding the College’s financial aid policies and procedures.
- Reviews application and award materials to ensure the College is in compliance with federal and state regulations. Responsible for the office loan communications; updates loan information for publications and on the web.
- Processing the crediting of aid to student accounts through the PeopleSoft system.
- Award and determine eligibility to Special Programs: POSSE, JYA, Headlong Dance, Semester at Sea and ACTR.
- Award and determine eligibility for Direct and Alternative Loans for Postbaccalaureate Premedical students (PB); assists in PB Open House
- Award and determine eligibility for Direct and Alternative Loans for Graduate Arts and Science students
- Manages the Return of Federal aid and has oversight for withdrawal procedures.
- Federal ISIR/PELL Processing: Originates ISIR corrections, Originates Pell files, Import/Exports Pell correction files, trouble shoots problems, Generates, exports, imports Pell payment records and reconciles at end of year with the Controller’s Office.
- Federal Direct Loan (DL) Processing and Oversight: Provides leadership and management of the DL program. Maintains knowledge of DL federal processing regulatory requirements related to DL. Prepares, reviews, and certifies loan applications for electronic transmission of data to DOE; ensures timely transmission and receipt of loan data to the Federal Common Origination and Disbursement System (COD); troubleshoots problems; reconciles monthly with the Controller’s Office; works closely with students/parents and Student Accounts to resolve loan issues; coordinates exit counseling packets
- Private Loan Processing and Oversight: Prepares, reviews and certifies loan applications for electronic transmission to various lenders
- Runs monthly overaward reports to prevent federal over awards
- Assists Student Accounts with International Loan Counseling at Orientation
- Assist in Testing PeopleSoft and OnBase
- Assists with training and mentoring of other staff members
- Manages the Consortium Agreements
- Assists in the distribution of College scholarship funds.
- Represents the Financial Aid Office on and off campus as requested by the Director
- Assist in Open House in the absence of the Director
- Minimum five years of experience in a financial aid or student financial services office, preferably at a private institution
- Knowledge of federal, state and institutional financial aid policies and regulations
- Proven experience with student financial aid systems, preferably PeopleSoft
- Knowledge of MS Office suite
- Working in a customer-service oriented institution
- Experience reconciling exception reports both for data and numeric inconsistencies
- Experience developing technical solutions preferred
- Experience writing queries and reports preferred
- Working with a variety of constituents including senior administrators, students from various backgrounds, families and alumnae
- BA/BS required
- Excellent analytical ability
- Excellent communications skills – written and oral
- Strong ability to work with numbers
- High comfort level with technology
- Comfortable embracing change in a fast-paced environment
- Dedication to superior customer service
- Strong computer skills
- Ability to multi-task
- Ability to meet deadlines
- Strong time-management skills
Bryn Mawr College is committed to building a culturally diverse environment and we welcome applications from all candidates. Women, minorities, individuals with disabilities and veterans are especially encouraged to apply.