Lauren Dennelly is a clinical social worker and doctoral student. She is an adjunct professor at Marywood University-Pocono Campus in their MSW program where she has taught courses in foundational social work methods as well as trauma. She has served as guest lecturer and consultant to an integrated healthcare and social work course at Bryn Mawr, including assisting in creating the course syllabus and utilizing innovative pedagogical approaches into the classroom. Lauren works as a behavioral health specialist in an integrated mental health and primary care office as part of a multidisciplinary treatment team. She has presented a poster at the American Public Health Association conference in Atlanta, Georgia in November 2017 on team based behavioral health interventions for suicidal primary care patients, as well as participated in Bryn Mawr’s Policy Practice in Field Initiative program about multidisciplinary care team models in primary care. She has done professional writing for The New Social Worker on the involuntary commitment process, and is hoping to submit future pieces related to integrated healthcare.
Research and Scholarly Interests
Qualitative and mixed methods healthcare research, including innovative ways to conceptualize and measure the patient experience as well as investigating the effectiveness of integrated mental health service delivery models.
Beyond Satisfaction: Understanding the Overall Healthcare Experience of Patients
My aim with this research is to develop the concept of 'overall healthcare experience' as an alternative measure of the patient experience. In my clinical work, I have heard many stories from patients detailing what is important to them in their healthcare, and this inspired me to think more broadly about what constitutes a patient's overall healthcare experience rather than just experience with one healthcare encounter.