Academic Support Director Rachel Heiser received her bachelor's degree from James Madison University before she moved back to her roots in Pennsylvania to receive her master's degree in counseling psychology at Temple University.
She began work at Drexel University and served as a counselor, adviser, and the assistant director for the Center for Academic Success. Now at Bryn Mawr College, she works closely with students, staff and faculty to assist students in reaching their personal definition of academic success and college life balance.
When she is not immersed in the Owl community, she enjoys seeing live music and theater, traveling, having outdoor adventures, cooking, and spending time with family and friends.