Website Update/Edit Requests
To request access to edit the website, please complete the Drupal Access Request Form.
Before submitting the form below, please make sure you have reviewed our Website Content Support Guidelines.
|Request Priority Level||Response Time||Resolution Time|
|1: Emergency, Critical Error||Immediate||Engagement until resolved|
|2: Time Sensitive, High Impact||Within 4 business hours||Within 1 business day|
|3: General Content Change||Within 2 business days||Within 10 business days|
Request Level Examples
Level 1: Emergency or Critical Error - Emergency scenario unfolding, campus closure notification, inclement weather update, website down, entire web section accidentally deleted, nefarious activity suspected.
Level 2: Time Sensitive or High Impact - Last minute changes to campus-wide event, posting of NCAA championship information, announcement of life event, removal of person information due to criminal behavior.
Level 3: General Content Change - Update to financial aid policy, program application launching, new major information needs to be added, update to a faculty profile, new pages requested, reorganization of section content.