Project Digicomm
About the Project
Bryn Mawr College has engaged Higher Digital to conduct Phase One and Two of its Digital Communications Ecosystem Redevelopment project (Project Digicomm) - an enterprise-architecture consultation focused on defining the “what” and “when” of sharing information, accessing resources, and communicating across the College's digital spaces. Phase Two is scheduled to run February 2026 - June 2026.
February - March 2026
- ✅ Full Website Content Inventory
- 🟨 Content Categorization (internal, external, retire)
- ✅ Peer Institution Marketing Website Audit
- ✅ External Persona Development
- 🟨 Website Content Gap Assessment
- 🟨 Minimum Viable Product (MVP) Definition
- 🟨 MVP Website Content Rewrite
April - May 2026
- 🟨 MVP Website Content Rewrite
- 🟥 MVP Website Information Architecture
- 🟥 MVP Website Navigation Restructuring
- 🟥 Conceptual Page Layout Design
- 🟥 Priority Page Content Development
- 🟥 Internal Content Migration Planning
✅ Completed 🟨 In Progress 🟥 Not Started
Phase I Recap
Audit the current digital communications ecosystem and cross-campus data products to establish a comprehensive and authoritative baseline.
- ✅ Key Stakeholder Interviews
- ✅ Student, Faculty, and Staff Focus Groups
- ✅ Campus Community Survey
- ✅ Technical Audit
✅ Completed 🟨 In Progress 🟥 Not Started
Benchmark peer institutions and industry solutions to identify functional, experience, and technical gaps.
October - November 2025
- ✅ EDUCASE Peer Data Analysis
- ✅ Peer Institution Interviews
- ✅ Industry Research
- ✅ Functional, Experience, and Technical Gaps Identified
October - November 2025
Articulate a target-state architecture for a unified mobile-app + portal, a marketing-focused public website, and atomized content management across platforms.
- ✅ Internal Platform Evaluation Matrix
- ✅ Website Traffic & Email Marketing Analysis
- ✅ Digital Communications and Content Effectiveness Report
✅ Completed 🟨 In Progress 🟥 Not Started
Produce a phased implementation roadmap that sequences future workstreams—content strategy, workflow redesign, platform adoption, integrations—along with high-level timelines and decision points.
- ✅ Year One Project Budget Estimate
- ✅ Multi-Year Digital Communications Roadmap
- ✅ Resource Model & Timeline
✅ Completed 🟨 In Progress 🟥 Not Started
Questions about this project?
Project Leadership
Higher Digital Project Team
Colleen Baker
Co-Founder & Chief Operations Officer
Dan Küffer
Vice President of Customer Success
Shelkim Crotty
Senior Engagement Manager
Amy Shaw
Associate Vice President of Experience Services
Kristen Bake
UX Researcher
Robert Metcalf
Architect
Dan Hurley
Digital Communications and Marketing Lead
Key Project Stakeholders
Project Team
- Caroline Bittenbender
- Emma Bumstead
- Ashleigh Carby
- Mark Eyerly
- Matthew Gray
- Michael Harris
- Andrea Kaldrovics
- Victoria Schoellhammer
- Melissa Scott
Project Committee
- Caitlin Brown
- Melissa Cresswell
- Christine D'Ascenzo
- Richie Gebauer
- Dana Gold
- Dayna Levy
- Baru Roberson-Hornsby
- Jenny Spohrer