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Project Digicomm

About the Project

Bryn Mawr College has engaged Higher Digital to conduct Phase One of its Digital Communications Ecosystem Redevelopment project (Project Digicomm) - an enterprise-architecture consultation focused on defining the “what” and “when” of sharing information, accessing resources, and communicating across the College's digital spaces. Phase One is scheduled to run August 2025 - December 2025.

August - September 2025
Audit the current digital communications ecosystem and cross-campus data products to establish a comprehensive and authoritative baseline.

  • ✅ Key Stakeholder Interviews
  • ✅ Student, Faculty, and Staff Focus Groups
  • ✅ Campus Community Survey
  • ✅ Technical Audit

October 2025 
Benchmark peer institutions and industry solutions to identify functional, experience, and technical gaps.

  • ✅ EDUCASE Peer Data Analysis
  • ✅ Peer Institution Interviews
  • ✅ Industry Research
  • ✅ Functional, Experience, and Technical Gaps Identified

October - November 2025 
Articulate a target-state architecture for a unified mobile-app + portal, a marketing-focused public website, and atomized content management across platforms.

  • 🟨 Internal Platform Evaluation Matrix
  • 🟨 Website Traffic & Email Marketing Analysis
  • 🟨 Digital Communications and Content Effectiveness Report

November - December 2025 
Produce a phased implementation roadmap that sequences future workstreams—content strategy, workflow redesign, platform adoption, integrations—along with high-level timelines and decision points.

  • 🟨 Year One Project Budget Estimate
  • 🟥 Multi-Year Digital Communications Roadmap
  • 🟥 Resource Model & Timeline

All subsequent implementation activities will occur in later phases, guided by the roadmap delivered at the close of this enterprise architecture engagement.

✅ Completed 🟨 In Progress 🟥 Not Started

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Project Leadership

Higher Digital Project Team

HD - Baker

Colleen Baker

Co-Founder & Chief Operations Officer

HD - Kuffer

Dan Küffer

Vice President of Customer Success

HD - Crotty

Shelkim Crotty

Senior Engagement Manager

HD - Shaw

Amy Shaw

Associate Vice President of Experience Services

HD - Blake

Kristen Bake

UX Researcher

HD - Metcalf

Robert Metcalf

Architect

HD - Hurley

Dan Hurley

Digital Communications and Marketing Lead

Key Project Stakeholders

Project Team

  • Emma Bumstead
  • Ashleigh Carby
  • Chelsea DiCarlo
  • Matthew Gray
  • Michael Harris
  • Andrea Kaldrovics
  • Vince Patone
  • Melissa Scott

Project Committee

  • Caitlin Brown
  • Melissa Cresswell
  • Christine D'Ascenzo
  • Richie Gebauer
  • Dana Gold
  • Dayna Levy
  • Baru Roberson-Hornsby
  • Jenny Spohrer