Telehealth

For quick, convenient access to a provider while you are at the office, or on the go, you can use Telehealth, a telemedicine service.  Board certified doctors and pediatricians are available by secure video, phone, or mobile app... anytime, anywhere... and can treat non-emergency medical conditions such as:

  • Colds and flu
  • Allergies
  • Asthma
  • Pink eye
  • Ear infections
  • Sinus problems
  • Respiratory infections
  • Joint aches and pains
  • Vomiting and nausea
  • And more

Telehealth visit charges are based on the PCP copay for the applicable plan. For the HDHP, the charge before the deductible is met is $40.  

*** Per Independence Blue Cross, Telemedicine copays will be waived through October 31, 2021.  For high deductible health plans (HDHP), it will be covered before deductible.  Complete details are HERE. ***

ACTIVATING TELEHEALTH - Don't Wait Until You're Sick...

  • Text IBX to 635483 to chat with a virtual assistant who will help you sign up (message and data rates may apply)
  • Download the MDLIVE app on your smartphone
  • Visit mdlive.com/ibx
  • Call 877-764-6605

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