Student Support Services
Welcome to Student Support Services. We're here to help.
Connect with Support
Need support? Meet with Student Support Services
If you are experiencing college and/or life stressors, Student Support Services is here to listen to your experiences, help you identify your needs, and connect you to resources on and off campus that can support your success and well-being.
Concerned about someone? Submit a referral
If you are concerned about a student experiencing circumstances impacting their personal, physical, or emotional well-being, exhibiting behaviors that are a case for concern, or for a student you believe can benefit from additional support.
If you have immediate concerns for your safety or others, please contact Campus Safety at 610-526-7911.
About Student Support Services
Student Support Services supports the holistic needs of Bryn Mawr's undergraduate students by providing non-clinical case management for students who are experiencing difficulties that interfere with learning, development, and success and ensures that they are connected to appropriate resources. Student Support Services partners closely with Bryn Mawr's Class Deans, Health and Counseling Services, Access Services, Residential Life, Academic Support, and Financial Aid to provide comprehensive support to students.
Bryn Mawr College faculty, staff, students, families, and outside community members are encouraged to submit an OwlsCARE referral when they are concerned about an undergraduate Bryn Mawr student. Referrals should be submitted when a student is experiencing health and wellness challenges, complex personal situations, academic concerns, and financial concerns.
OwlsCARE referrals are received and reviewed during normal business hours, Monday - Friday, 9 a.m. - 5 p.m. For emergencies, or if you believe someone is an immediate threat to themselves, others, or the campus community, call 911 or Bryn Mawr Campus Safety at 610-7911.
Bryn Mawr students are encouraged to connect with Student Support Services if you are experiencing college and/or life stressors that are impacting your health and/or ability to be a student. Student Support Services will help you identify your needs, and connect you to resources on and off campus that can support your success and well-being.
If you have heard from Student Support Services, we have received a referral for you from a faculty, staff, or other community member. Student Support Services reaches out to any student referred to our office. Student Support Services welcomes the opportunity to meet with you so we can learn more about what you are experiencing and provide support. However, unless indicated in our outreach, you are not required to meet with Student Support Services, but know we are here if you decide you would like support.
The Bryn Mawr community is encouraged to make a referral to Student Support Services any time they feel a student needs, or may benefit from support. If you have been referred to Student Support Services, it means that a person at Bryn Mawr College cares about you and wants to help.
Faculty members are encouraged to share concerns about a student's academic performance (i.e. absences, missed work, low grades, participation) as soon as they notice a student is struggling academically so the Student Success team can provide support. To share a concern, submit an Academic Alert. The student's Class Dean will reach out to provide the necessary support.
Privacy Practices
Student Support Case Management conducts its work in accordance with the Family Educational Rights and Privacy Act (FERPA) and the staff are considered mandated reporters under Clery and Title IX.
Contact Us
Student Support Services
Lindsay Van Ostenbridge (she/her)
Associate Director Student Support Case Management
Email: lvanostenb@brynmawr.edu
Phone: 610-526-5372
Guild Hall, Office of the Undergraduate Dean