FAQs Entering Students

Have a question that isn't answered here or in the Checklist or the Dean's Office Advising 2026 Moodle site?  Send it to our Question Box!

Getting Started

Housing and Arrival Information

Health Forms

Computing and Email

Other topics


Getting started

How do I access my Bryn Mawr email?

This information was included in one of the emails sent by Admissions to you after you accepted Bryn Mawr's offer of admission. Here are the basics: To access your Bryn Mawr email account, first call the Help Desk at 610-526-7440 to set up your account and password. Please leave a voicemail and someone will return your call. Once you have a password, go to webmail.brynmawr.edu and use your username and password to log in. Be sure to read our Acceptable Use policy before using your Bryn Mawr account. 

When you set up your email account, you will be prompted to enroll in Duo, the College's multi-factor authentication service. This is a simple process that helps keep your information secure. We recommend setting up more than one factor to ensure you always have access to your account.

If you need assistance with your Bryn Mawr email account or Duo, please call the Help Desk at 610-526-7440. Help Desk hours are published online.

How do I find out my Bryn Mawr ID number?

The same email from Admissions that tells you how to set up your Bryn Mawr email account includes this information in a PS.

Housing and Arrival Information

When should I arrive on campus? 

International students who will be in the U.S. on a visa arrive on campus on Aug. 23. All other students arrive on Aug. 24. Detailed arrival information will be posted on the Customs New Student Orientation page later in June.

When should I plan to leave for winter break? 

Although classes end at Bryn Mawr Dec. 8, new students should plan to be on campus through most, if not all of finals week, which goes through Dec. 16. This will allow students to prepare for and take final examinations and complete any other final work.

What do I do to indicate my housing and roommate preferences?

The New Student Housing Form was due June 6.

When will I receive my housing assignment?

As long as we have completed health forms on file, you will receive your housing assignments and roommate information by email at the beginning of August. 

Where can I learn more about housing?

The Office of Residential Life has put together a list of FAQS for students that should provide the information you need.

How do I send packages to Bryn Mawr?

If you are ordering bed linens or sending other packages to Bryn Mawr before Aug. 1, please use the following shipping address, as you will not yet have your BMC mailbox number:

Your Name
Class of 2026
Bryn Mawr College
101 N. Merion Ave.
Bryn Mawr, PA 19010

After you receive your mailbox number, please use the following shipping address:

Your Name
Bryn Mawr College
Your Mailbox #
101 N. Merion Ave.
Bryn Mawr, PA 19010


Health Forms

I have questions about the health forms and information I need to submit by July 1. Who can I talk to?

Please review the Health and Wellness Center’s Information for New Students. If you still have questions or concerns, call the Health and Wellness Center on Tuesdays and Wednesdays 9am-12pm EDT using the following telephone number, 610-526-7509. You may also email Clinic Coordinator Monica Hawkins at mhawkins@brynmawr.edu.  Emails will be answered Tuesdays and Wednesdays.


Computing and Email

What do I need to know about Bryn Mawr email?

  • If you have not yet signed in to your Bryn Mawr email account, please do so as soon as possible.
  • Your Bryn Mawr email account is considered the official communication channel for all College business. It is your responsibility to check your email regularly and act accordingly.
  • If you choose to forward your Bryn Mawr email account to a third-party client such as Gmail, there is a chance that you may miss important information that has been held or blocked by Gmail
  • Never give your password to anyone. No employee of the College will ever ask you for your password. They will not ask by email. They will not ask by phone. They will not ask via text.
  • To help you protect your email account and your personal information, please complete the InfoSec training offered this summer through United Educators at https://learn.ue.org/Login2.aspx

 

How do I sync my Bryn Mawr webmail to my smartphone or mobile device?

See Email and Calendar: Mobile Devices on the Tech Documentation blog for instructions. 

How do I change my password?

You can change your password at password.brynmawr.edu. Further details are available at Setup & Update Your College Password on the Tech Documentation blog.

What do I do if I've forgotten my password?

Call the Help Desk at 610-526-7440. The Help Desk’s hours can be found at the LITS Hours webpage.

Please note the Help Desk cannot see your password. Passwords cannot be reset via email. Never give your password to anyone. No employee of the College will ever ask you for your password. They will not ask by email. They will not ask by phone. They will not ask via text.

What technology should I bring to campus?

See Students: What tech to bring to College on the Tech Documentation blog for guidelines on technology you may want to bring—and what you should not bring—with you to campus.

Does Bryn Mawr offer discounts when purchasing laptops, software, etc.?

Bryn Mawr College offers some software for free installation on your personal devices. See Downloadable Software for details and links.

You have access to additional licensed software in the public computer labs across campus. See Public Labs and Classrooms in the Current Software Configurations article for the list of available software.

You can access the software available in the labs remotely on your own computer by using one of our remote access methods. See Remote Software for instructions.

The College also provides some discounts on both hardware and software through selected vendors. See Don’t see what you’re looking for? in Software for Personal Devices for details and link



Other topics

What is my financial aid portal and how do I access it?

Your financial aid portal is where you will view your financial aid award offers, accept your offer, make changes to your loan eligibility, see what documents are needed, read messages from the Financial Aid Office, access financial aid help videos, and more. Instructions on accessing and navigating your financial aid portal can be found here.

Can I view past e-newsletters?

View previously emailed Tuesday Newsletters here.