First-Year Experience - FAQs


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Getting Started

This information was included in one of the emails sent by Admissions to you after you accepted Bryn Mawr's offer of admission. Here are the basics: To access your Bryn Mawr email account, first call the Help Desk at 610-526-7440 to set up your account and password. Please leave a voicemail and someone will return your call. Once you have a password, go to and use your username and password to log in. Be sure to read our Acceptable Use policy before using your Bryn Mawr account. 

When you set up your email account, you will be prompted to enroll in Duo, the College's multi-factor authentication service. This is a simple process that helps keep your information secure. We recommend setting up more than one factor to ensure you always have access to your account.

If you need assistance with your Bryn Mawr email account or Duo, please call the Help Desk at 610-526-7440. Help Desk hours are published online.

The same email from Admissions that tells you how to set up your Bryn Mawr email account includes this information.

Housing and Arrival Information

New Student Move-In

Please visit the Move-In page for details about your scheduled move-in date.

Please note that arrival earlier than your assigned date is not permitted. If you will need to arrive to the area earlier, you should plan to stay in off-campus lodging. Local accommodation links can be found here

Although classes end on December 12, new students should plan to be on campus through most, if not all of finals week, which goes through December 20. This will allow students to prepare for and take final examinations and complete any other final work. Students should not leave campus for the semester until all work for their courses has been completed. 

Information about new student housing will be available in June. 

As long as we have completed health forms on file, you will receive your housing assignments and roommate information by email in August. 

The Office of Residential Life has put together a list of FAQS for students that should provide the information you need.

If you are ordering bed linens or sending other packages to Bryn Mawr before August 1, please use the following shipping address, as you will not yet have your BMC mailbox number:

Your Name
Class of 2028
Bryn Mawr College
101 N. Merion Ave.
Bryn Mawr, PA 19010

After you receive your mailbox number, please use the following shipping address:

Your Name
Bryn Mawr College
Your Mailbox #
101 N. Merion Ave.
Bryn Mawr, PA 19010

Computing and Email

  • If you have not yet signed in to your Bryn Mawr email account, please do so as soon as possible.
  • Your Bryn Mawr email account is considered the official communication channel for all College business. It is your responsibility to check your email at least once each day and respond accordingly.
  • If you choose to forward your Bryn Mawr email account to a third-party client such as Gmail, there is a chance that you may miss important information that has been held or blocked by Gmail
  • Never give your password to anyone. No employee of the College will ever ask you for your password. They will not ask by email. They will not ask by phone. They will not ask via text.
  • To help you protect your email account and your personal information, please complete the InfoSec training offered this summer through United Educators at (training will be available in July). 

See Email and Calendar: Mobile Devices on the Tech Documentation blog for instructions. 

You can change your password at Further details are available at Setup & Update Your College Password on the Tech Documentation blog.

Call the Help Desk at 610-526-7440. The Help Desk’s hours can be found at the LITS Hours webpage.

Please note the Help Desk cannot see your password. Passwords cannot be reset via email. 

Never give your password to anyone.

No employee of the College will ever ask you for your password. They will not ask by email. They will not ask by phone. They will not ask via text.

See Students: What tech to bring to College on the Tech Documentation blog for guidelines on technology you may want to bring—and what you should not bring—with you to campus.

Bryn Mawr College offers some software for free installation on your personal devices. See Downloadable Software for details and links.

You have access to additional licensed software in the public computer labs across campus. See Public Labs and Classrooms in the Current Software Configurations article for the list of available software.

You can access the software available in the labs remotely on your own computer by using one of our remote access methods. See Remote Software for instructions.

The College also provides some discounts on both hardware and software through selected vendors. See Don’t see what you’re looking for? in Software for Personal Devices for details and link.

Health Forms and Other Topics

Please review the Health and Wellness Center’s Information for New Students. If you still have questions or concerns call the Health and Wellness Center at 610-526-7509 or email Beth Kotarski, Medical Service Director, at

Your financial aid portal is where you will view your financial aid award offers, accept your offer, make changes to your loan eligibility, see what documents are needed, read messages from the Financial Aid Office, access financial aid help videos, and more. Financial Aid Resources can be found here. Instructions on accessing and navigating your financial aid portal can be found at the bottom of the page.

View previously emailed Tuesday Newsletters here.